Privacy Policy

 

Effective Date: 8/1/2024

Introduction

Northstate Dentures & Implants (“we,” “us,” “our”) is committed to protecting the privacy of our patients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book appointments, or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, date of birth, gender, mailing address, phone number, and email address.
  • Health Information: Medical history, dental records, treatment plans, and insurance information.
  • Financial Information: Credit card numbers, billing addresses, and payment details.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages viewed, and time spent on the site.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To Provide Dental Services: To schedule and manage appointments, create and maintain dental records, and communicate with you about your treatment.
  • Billing and Payments: To process payments, verify insurance coverage, and manage billing inquiries.
  • Communication: To send you appointment reminders, respond to inquiries, and provide updates on our services.
  • Website Improvement: To analyze usage data to enhance the user experience on our website.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing dental services. These parties are bound by confidentiality agreements.
  • For Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or government regulations.
  • With Your Consent: We may share your information with other healthcare providers or third parties if you give us explicit consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using encrypted communications, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and Correct Your Information: Request access to your personal information and correct any inaccuracies.
  • Withdraw Consent: Withdraw your consent for us to process your information, where applicable.
  • Data Portability: Request a copy of your personal information in a commonly used electronic format.
  • File a Complaint: Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Northstate Dentures & Implants
Paradise:
6072 Skymeadow Way, Paradise, CA 95969
(530) 877-0189

Chico: 
2000 Notre Dame Blvd. #100, Chico, CA 95928
(530) 413-9544